Shipping & Returns

Current Processing Times:
Tote Bags: 3 to 6 business days
Mugs: 2 to 5 business days
Apparel: 3 to 8 business days
We do our best to get your order out as quickly as possible.

Keep in mind these times DO NOT include shipping transit times.

Shipping and Transit Times:
All Boho Rustic™ products are custom made and shipped from California. Delivery times below are approximate and to be used as a general guideline. We provide different carriers and delivery options in the cart for your convenience.

US delivery time: 3-8 business days
Canada delivery time: 7-16 business days
*We are currently shipping to US and Canada addresses only. If you are outside these countries, please contact me directly for additional information.

Custom Fees Notice:
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for these fees.

Returns and exchanges
I want you to love your Boho Rustic™ products as much as we do! We gladly accept returns and exchanges of unworn, unwashed and defective items for up to 30 days from the date the order was shipped. Please email betsy@bohorustic.com to begin the return process.

Conditions of Returns:
All items must be returned in original condition (unwashed and unworn).
Packages must be returned pre-paid; we cannot accept COD deliveries. *we are not responsible for returns lost in the mail. Please remember to insure and utilize delivery confirmation on your package.

Privacy Policy
We will only use your shipping and billing address and contact information for the following:
To communicate with you about your order.
To fulfill your order
For legal reasons (like paying taxes)

Please contact me directly at betsy@bohorustic.com with any other questions pertaining to your order. We try to respond to all inquiries within 24 hours.